FAQ

 

What type of bin do I need?

Bins come in two types. 

General Waste or Hardfill Waste.  General waste and hardfill cannot be mixed in the same bin. 

 

 

General Waste

Household rubbish, garden waste, building waste, domestic waste, wood, plastic, cardboard, office waste, furniture, household appliances etc

 

Hardfill Waste

Bricks, rocks, concrete, soil, clay, sand, scoria, pebbles, stones, tarseal, asphalt, concrete roof tiles

 

Must be clean hardfill waste only or the bin will have to be emptied and reloaded.

NO: trees, roots, vegetaion, wood, fibrolite, plastic, general waste. 

 

Mixed Waste

General waste and hardfill waste cannot be mixed.

Please note if this is done then the bin will exceed the weight limit and further charges will apply.

 

Payment

All bins must be paid for on or before delivery.

Credit Card - this can be done on this website simply click on book now or call our office with the details.

Cash or Cheque - please phone our office to arrange this.

Internet Banking - funds need to show in our account on the day of delivery.

Bank details 01-0204-0042819-00

Please note NO PAYMENT, no bin.

 

What if nobody is at home when I want the bin delivered?

You will have to leave detailed instructions on where to place the bin and payment will need to be arranged.

If no instructions have been left then the driver will put the bin where he thinks is the best place.

 

How long can I have the bin for?

3 days. 

We are closed Sundays and Public Holidays and Saturdays that fall in a long weekend.  If you book your bin on a public holiday it will not be delivered until the next available working day.

Auckland Anniversary Weekend - Closed Saturday, Sunday and Monday.

Easter weekend - closed Good Friday, Saturday, Easter Sunday and Easter Monday.

Queens Birthday weekend - Closed Saturday, Sunday and Monday.

Labour weekend - Closed Saturday, Sunday and Monday

Christmas period - we are closed between Christmas and New Year (25th December to 2rd January).  If you do order a bin for this period(eg Christmas Eve) please note it will be onsite until we return the next working day after New Year.

Also Closed Waitangi Day and Anzac Day.  If these fall on a weekend we will be closed on the Monday as this is now Mondayised.

 

Extra Days

Extra days can be arranged at a daily rate, these must be pre-arranged before the driver arrives to pick up the bin or a cartage charge may apply.

 

How high can I fill the bin?

Level to the top.  Think safety!!

If the bin is overloaded it will have to be levelled before we can transport it to comply with LTSA and OSH rules and regulations.

 

Weight Limits

All bins have a weight limit.

Excessive weights will be charged for accordingly.  Any overweight bins will be charged out at $13 per 100 kgs over the stated weight limit.

 

Driveway Access Width

A minimum driveway width of 2.8 metres is required with no bends or overhanging trees, telephone or power wires.

 

Access Height

A minimum height of 4 metres is required

 

Can I move the bin?

NO! once placed the bin must not be moved.  If moved when empty you will not be able to move the bin back and the driver may not be able to pick up the bin again.  Any damange done to the bin or property by a bin being moved will be the responsibility of the hirer.

 

Damage to bins

The hirer is liable for any damage done to the bin.  This includes fire damage or damage done by an excavator and or machinery.

 

Driveways and or damage to driveways

Our drivers cannot determine the thickness or condition of a driveway or how it was constructed therefore we will not be responsible for any damage done as a result of your bin being delivered.  If the driveway has recently been laid we would advise against the vehicles entering that drive.

 

Liquids

Liquid paint, chemcials, solvents, petrols, motor oil, cooking oil etc cannot be placed into the bin.

Please note even if the are in a sealed container they cannot be placed in the bin as there is a possibility they will split open or leak when being transported.

 

Hazardous Waste and Prohibited waste

The following cannot be placed into the bin

  • Chemicals
  • Asbestos
  • Batteries
  • Tyres
  • Polystyrene and or expanded foam

 

Waste Levy

As from the 1st July 2009 the Government have introduced a National Waste Levy as part of the Governments Waste Minimisation Act 2008. This Levy applies to all general waste and is an incentive to promote minimisation of waste to landfill. No  one is exempt.  Bins Online have included this Levy into the price of all our bins.

 

skip vs bin

We often get asked what is the difference between a skip and a bin. They are the same. Often people ask for bin, bins, skip, skips, mini skips, miniskips, mini bins, minibins, waste, waste bins, rubbish, rubbish bins, hard fill, hard fill bins, hard fill skips, clean fill skips, clean fill bins, flexbins, garden bags, bags etc

 

Flexibin vs steel skip/bin

With our Skip bins you can have the bin placed up your drive closer to your house or rubbish that needs to be removed.  With a Flexibin this needs to be placed within 4 metres of the street kerb therefore Flexibins are no good for right of way driveways or if you want the bin futher away than 4 metres.

Flexibin has a height restriction of 9 metres as the bin is craned onto a truck (think of the crane that landed on the house on 28th November 2014 in Unsworth Heights Northshore).  With our skips we need approx 4 metres.

Our steel skip bins are used again and again therefore they are enviromentaly friendly and saves the used Flexibin taken straight to landfill (how long does one take to breakdown?).

 

Can the bin be placed on the road?

No, this is a hazard, however it is possible in certain circumstances.  You will need to obtain a permit by calling the Auckland City Council on 09 301 0100.

 

 
 
Bins Online
6 Bancroft Cresent
Glendene
Auckland
Ph +64 9 818 1344
Fx +64 9 818 1345
Mobile: 0275-943-808